Privacy Policy

Last updated: January 2025

1. Introduction

VeriShelf ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Company name and contact information
  • Payment and billing information (processed securely through Stripe)

2.2 Product Data

We store product information you provide, including:

  • Product names, barcodes, and descriptions
  • Expiry dates and locations
  • Quantity and inventory status

2.3 Usage Data

We automatically collect information about how you use our service, including:

  • Login times and session duration
  • Features accessed and actions taken
  • Device information and IP addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Secure data centers with redundant backups

5. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • Service Providers: With trusted third-party services (e.g., Stripe for payments, Supabase for hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

To exercise these rights, contact us at general@verishelf.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal, regulatory, or business purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: general@verishelf.com

Address: VeriShelf, San Francisco, CA